Last updated: 29 July 2026
Welcome to Xloora.
These Terms of Service ("Terms") govern your access to and use of:
The Services are provided by XpectralTEK ("Xloora", "XpectralTEK", "we", "our", or "us").
By accessing or using the Services, you agree to be legally bound by these Terms.
If you do not agree with these Terms, you must not access or use the Services.
Unless otherwise specified, the Services are operated by:
XpectralTEKThese Terms apply to all users of the Services, including:
These Terms also apply to organizations using Xloora through employees, contractors, consultants, or authorized representatives.
By accessing or using the Services, you confirm that:
If you are using Xloora on behalf of a company or other legal entity, you represent that you have authority to bind that organization to these Terms.
You may use the Services only if:
If you are acting on behalf of an organization, you warrant that you are duly authorized to do so.
For purposes of these Terms:
Certain Services require the creation of an Account.
When registering, you agree to:
You are responsible for all activities conducted through your Account.
If you believe your Account has been compromised, you must notify Xloora without undue delay.
Organizations may authorize employees, contractors, consultants, or other representatives to access the Services.
The Customer is responsible for:
You agree to:
We may suspend Accounts that present security risks or violate these Terms.
By creating an Account, you consent to receive communications relating to:
Where required by applicable law, marketing communications will only be sent with your consent or another valid legal basis.
Subject to these Terms, your subscription (if applicable), and continued compliance with all applicable laws, XpectralTEK grants you a limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Services solely for your own internal agricultural, research, educational, or commercial purposes during the applicable subscription term.
This license does not transfer ownership of the Services or any intellectual property rights.
You agree to use the Services responsibly, lawfully, and only for their intended purposes.
You agree to:
You must not, directly or indirectly:
We may suspend or terminate access where we reasonably believe a violation of these Terms has occurred.
Xloora incorporates artificial intelligence, machine learning, computer vision, predictive analytics, and statistical models to assist users in monitoring crops and environmental conditions.
AI-powered features may include:
AI functionality is intended to support—not replace—professional agricultural expertise.
The outputs generated by Xloora are based on algorithms, sensor data, user-provided information, and statistical models.
Accordingly:
Users remain solely responsible for reviewing AI-generated information and determining whether to rely on it in their agricultural operations.
Xloora provides decision-support tools only.
Nothing within the Services constitutes:
Customers remain solely responsible for decisions relating to:
Users should consult qualified professionals where appropriate.
Customers may upload or generate data through the Services, including:
Customers are solely responsible for ensuring they have all necessary rights, permissions, and legal authority to upload and process such data.
As between XpectralTEK and the Customer, the Customer retains all right, title, and interest in and to Customer Data.
By submitting Customer Data to the Services, the Customer grants XpectralTEK a limited, worldwide, non-exclusive, royalty-free license to:
such data solely as necessary to operate, maintain, secure, improve, and provide the Services, and to comply with legal obligations.
Except where expressly authorized by the Customer or required by law, XpectralTEK will not use Customer-identifiable data for purposes unrelated to providing the Services.
The Services, including all associated software, source code, object code, algorithms, artificial intelligence models, machine learning models, computer vision models, documentation, user interfaces, workflows, graphics, trademarks, logos, databases, designs, and other materials, are owned by or licensed to XpectralTEK and are protected by applicable intellectual property laws.
Nothing in these Terms transfers ownership of any intellectual property rights to the Customer.
If you provide suggestions, ideas, comments, enhancement requests, or other feedback regarding the Services, you grant XpectralTEK a perpetual, worldwide, irrevocable, royalty-free, transferable license to use, modify, incorporate, publish, and otherwise exploit such feedback without restriction or compensation to you.
Certain Services are available only through a paid subscription.
Subscription plans may include different features, such as:
The features available under each subscription are those described at the time of purchase or in your applicable service agreement.
XpectralTEK reserves the right to modify subscription plans, provided that material changes are communicated in advance where required by applicable law.
Where applicable, Customers agree to pay all fees associated with their selected subscription plan.
Unless otherwise agreed in writing:
Failure to pay undisputed fees when due may result in suspension or termination of the Services after reasonable notice.
Unless otherwise specified in your subscription agreement:
Cancelling a subscription does not relieve you of the obligation to pay fees already incurred. Price changes for recurring subscriptions will be communicated in advance, allowing customers to cancel before the new pricing becomes effective where required by law.
XpectralTEK may offer:
These services are provided solely for evaluation purposes and may:
Unless otherwise stated, beta and trial services are provided "as is" and without any service level commitments.
We strive to provide reliable and continuous access to the Services.
However, we do not guarantee that the Services will be:
Temporary interruptions may occur due to:
We will make commercially reasonable efforts to minimize disruptions.
We may modify, improve, replace, or discontinue features of the Services from time to time in order to:
Where a material change substantially affects paid Services, we will provide reasonable notice where required by applicable law.
Support is provided in accordance with the Customer's subscription plan or separate support agreement.
Support may include:
XpectralTEK does not guarantee resolution times unless expressly agreed in a separate Service Level Agreement (SLA).
The Services may integrate with third-party products or services, including:
XpectralTEK is not responsible for the availability, accuracy, or performance of third-party services.
Your use of such third-party services is governed by their own terms and privacy policies.
We may suspend all or part of the Services immediately where reasonably necessary to:
Where practicable, we will notify affected Customers before or promptly after a suspension.
You may terminate your account at any time by:
Termination does not automatically entitle you to a refund except where required by law or expressly stated in your subscription agreement.
We may suspend or terminate your access if:
Upon termination:
Where technically feasible, Customers will generally be provided a reasonable period (for example, 30 days, unless otherwise agreed) to export their Customer Data before permanent deletion from active systems.
XpectralTEK warrants that it will use commercially reasonable efforts to provide the Services in a professional manner consistent with generally accepted industry practices.
Except as expressly stated in these Terms or in a separate written agreement, no other warranties are provided.
To the maximum extent permitted by applicable law, the Services are provided "AS IS" and "AS AVAILABLE."
XpectralTEK expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including any implied warranties of:
We do not warrant that:
These disclaimers are subject to mandatory consumer protection rules where applicable.
To the fullest extent permitted by applicable law, XpectralTEK, its affiliates, directors, officers, employees, licensors, contractors, distributors, and agents shall not be liable for any:
arising out of or relating to:
Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, gross negligence, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded or limited under Portuguese or EU law.
Except where prohibited by applicable law, XpectralTEK's total aggregate liability arising out of or relating to the Services shall not exceed:
This limitation applies regardless of the legal theory under which liability is asserted.
Agriculture is inherently subject to risks beyond the control of XpectralTEK, including:
Accordingly, Xloora does not guarantee:
Customers remain solely responsible for all agricultural decisions and should exercise independent professional judgment when acting upon information generated by the Services.
You agree to defend, indemnify, and hold harmless XpectralTEK, its affiliates, directors, officers, employees, contractors, licensors, distributors, and agents from and against any claims, liabilities, damages, losses, judgments, costs, expenses, and reasonable legal fees arising out of or relating to:
Each party agrees to protect Confidential Information received from the other party using at least the same degree of care that it uses to protect its own confidential information, and in no event less than a reasonable standard of care.
Confidential Information includes:
This obligation does not apply to information that:
XpectralTEK shall not be liable for any delay or failure to perform its obligations resulting from events beyond its reasonable control, including:
Performance shall be suspended for the duration of the force majeure event.
You agree to comply with all applicable export control, sanctions, and trade laws when using the Services.
You may not use, export, or transfer the Services in violation of applicable laws or regulations.
These Terms shall be governed by and construed in accordance with the laws of Portugal, without regard to its conflict of law principles.
Where mandatory consumer protection laws apply, nothing in these Terms limits any rights that cannot lawfully be waived.
The parties agree to make reasonable efforts to resolve disputes amicably through good-faith negotiations before commencing legal proceedings.
Unless otherwise required by applicable law, the courts of Braga, Portugal, shall have exclusive jurisdiction over disputes arising out of or relating to these Terms.
Nothing prevents either party from seeking urgent interim or injunctive relief before a court of competent jurisdiction.
We may modify these Terms from time to time.
Material changes will be communicated through the website, email, or the Xloora platform where appropriate.
Continued use of the Services after the effective date of the revised Terms constitutes acceptance of the updated Terms, except where applicable law requires a different mechanism for acceptance.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms, together with any applicable Order Form, Subscription Agreement, Privacy Policy, Data Processing Agreement, or other written agreement between the parties, constitute the entire agreement regarding the Services and supersede all prior understandings relating to the same subject matter.
No failure or delay by XpectralTEK in exercising any right shall operate as a waiver of that right.
For questions regarding these Terms, please contact:
XpectralTEK
